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Effective Date: January 27, 2026

At Akashic Concrete, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We collect information you provide directly to us, including:

\nContact Information: Name, email address, phone number, and service address
\nProject Details: Information about your concrete or epoxy coating project requirements
\nCommunication Records: Correspondence, quote requests, and service inquiries
\nWebsite Usage Data: IP address, browser type, device information, and pages visited

2. How We Use Your Information

We use your information to:

Provide estimates and quotes for concrete and epoxy coating services
Schedule and complete service appointments
Communicate about your project and answer inquiries
Send service updates, invoices, and payment confirmations
Improve our website and customer experience
Comply with legal obligations and protect our business interests

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share your information with:

\nService Providers: Third-party vendors who assist with business operations (payment processing, scheduling software, email services)
\nLegal Requirements: When required by law or to protect our rights and safety

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and deliver relevant advertising. You can control cookie preferences through your browser settings.

Advertising: We use Google Ads, Facebook Pixel, and other advertising platforms that may collect data about your website visits to show you relevant ads. These platforms have their own privacy policies governing their data practices.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

Access, update, or delete your personal information
Opt out of marketing communications
Disable cookies through your browser settings
Request a copy of the information we hold about you

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The effective date at the top of this page indicates when the policy was last revised.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Akashic Concrete

Phone: (250) 863-8381

Email: akashicconcrete@gmail.com

Service Area: Victoria Area and Southern Vancouver Island

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Privacy policy

About us